Introduction
At Zoravar Farms, we strive to provide our guests with a memorable and enjoyable experience. We understand that sometimes plans change, and you may need to cancel or modify your reservation. This Refund Policy outlines the terms and conditions for cancellations, modifications, and refunds.
Cancellation and Refund Policy
Standard Reservations
For standard reservations, the following cancellation and refund policy applies:
– Cancellation up to 48 hours before check-in date: Full refund of the booking amount.
– Cancellation between 24 and 48 hours before check-in date
– 50% refund of the booking amount.
– Cancellation less than 24 hours before check-in date: No refund.
Early Departures
No refunds will be issued for early departures. Guests are responsible for the entire amount of the reservation once the stay has commenced.
No-shows
If you do not check in on the scheduled arrival date and do not notify us in advance, the entire booking amount will be forfeited, and no refund will be issued.
Modifications
Reservation Changes
Requests to modify your reservation, including changes to check-in or check-out dates, are subject to availability and our discretion. Depending on the changes, additional charges may apply. Please contact us as soon as possible to request any modifications.
Extension of Stay
If you wish to extend your stay, please contact us as soon as possible. Extensions are subject to availability, and additional charges will apply at the prevailing rates.
Process for Cancellations and Refunds
How to Cancel
To cancel your reservation, please contact us through one of the following methods:
– Email: Send your cancellation request to zoravarfarms@gmail.com with your booking details.
– Phone: Call us at +91 8373915152 and provide your booking details.
Refund Process
Refunds will be processed within 7 business days from the date of cancellation. The refund amount will be credited to the original method of payment used during booking.
Non-refundable Situations
No refunds will be issued in the following situations:
– Cancellation of non-refundable rates or packages.
– No-shows.
– Early departures.
– Cancellation requests made less than 24 hours before the scheduled check-in date.
Contact Us
If you have any questions or need further assistance regarding our refund policy, please contact us at:
Zoravar Farms
Opposite Govt. Sr. Sec. School Barota, Sohna, Haryana 122103
Email: zoravarfarms@gmail.com
Phone: +91 8373915152
By making a reservation with Zoravar Farms, you acknowledge that you have read, understood, and agreed to this Refund Policy.